Whether creating core systems spanning the enterprise or deploying small peripheral solutions, BPRP’s service has been about achieving one thing…customer satisfaction.
Our highly qualified team of expert practitioners provide the highest caliber of facilitation, change management, and project management services to not only achieve your goals but also provide the means to engage and equip your workforce with the knowledge, tools and experience to sustain a culture that is more customer centered, process centric, data driven, and team based.
STRATEGIC LEVEL
Team Based Strategic Planning and Deployment
Performance Leadership Workshop
Program Management and Oversight
Performance Measurement Design and Line of Sight “LoS” Deployment based on Voice of the Customer “VOC”, Voice of the Business “VOB”, and Voice of the Process “VOP”
Maturity Assessments
Project Selection Workshops (PSW)
OPERATIONAL LEVEL
Management Systems Analysis and Optimization
Customer Focused Surveys and Studies
E2E Process Mapping and Analysis (Order to Delivery)
Quality Functional Deployment (House of Quality)
Critical Chain Project Management
Knowledge Management and Data Governance Framework
Workflow Design, Development, Optimization and Management
Data/Information Analysis and Engineering/Special Studies
Total Productive Maintenance System
Practitioner Training and Development
TACTICAL LEVEL
Team Based Improvement Projects
Systematic Problem Solving
Project Mentoring, Coaching and Validation
Workforce Engagement
Compliance to Quality Management System (ISO 9001:2008) Standards