BPRP’s quality assurance program ensures we provide customers with the highest quality services and guarantees our team maintains the capacity and flexibility to respond to changing customer needs as they evolve over the term of the contract. Our approach begins with our strong leadership team and program organization, and includes the Integrated Program Management (IPM) process that we use to plan, track, analyze, and report on the technical, cost, schedule, and quality performance of our services and products. Our IPM process is based on the Project Management Institute’s (PMI) Project Management Book of Knowledge (PMBoK®) guidelines and establishes the policies, procedures, and tools for the effective initiation, management, and control of the program and each applicable resultant Task Order. Key components of our IPM process are our Cost and Schedule Management; Risk, Issue, and Opportunity (RIO) Management; and Subcontract Management systems and processes.
Underpinning these process areas is BPRP’s Quality Management System (QMS) and associated Quality Control Plan (QCP). The QMS leverages well known practices such as ISO 9000:2008 and process improvement methods to ensure BPRP’s business processes are both efficient, effective and forward thinking. The QCP describes the processes, procedures, methods and tools BPRP will use to ensure our deliverable services and products meet or exceed the requirements identified in the Contract Performance Work Statement (PWS).